Lota has been an all-around reliable worker. She is always available for relieving, always attends her customers, and our customers have good things to say about her

Linda Muller, Resource Coordinator

Two years ago we welcomed Lota to the Pacific Homecare team, today we are very happy to award her the employee of the month for February. It is well deserved for her reliability and fabulous service.

We asked Lota a few questions to get to know her better. Here’s what she said.

Tell us a little bit about your background?

My name is Lota Fehoko. Popularly known as …. Lota. I am full Tongan. I am forty-three years old, happily married with six children.

What sorts of things do you do in your job?

As a caregiver or community support worker, I go to my customers home and care for them with whatever help they may need according to their care plans. I generally help with personal care, household management, and shopping

Tell us about your customers / a normal day at your job?

A normal day in my job would include a variety of tasks such as cleaning of the house, bathing the clients or taking them out for shopping.

What training have you completed at Pacific Homecare?

Health & Wellbeing Certificates levels 2 & 3. Communication Skills (Everyday Leaders), and all in-house training provided by Louise & Lesi

What do you like most about working at Pacific Homecare?

I enjoy helping our grandma’s and grandpas. The working environment is great, I like the friendly staff

Who inspires you?

My family, my friends, and my clients

At the end of your working day, what do you like to do?

At the end of my working day, I like to go home and spend the rest of the afternoon with my children and my partner

QUICK FIRE QUESTIONS

Favourite type of music?

Island music, Gospel music, classic music, and music from the ’80s

Favourite food?

Good island food e.g. taro, cassava, yam, raw fish, lu sipi, etc

What are you into right now?

My family and work

What languages do you speak?

Tonga & English

What are your hobbies?

Cooking, shopping, visiting family & friends, and taking my children to play sports at school and church

What’s your favourite childhood memory?

My favourite childhood memory would be back in 1991. We had a family reunion in the village where my mum was raised which is called Nomuka. We went by boat, it took about three hours from Tonga to Nomuka.

What did you want to be when you grew up?

I wanted to work in the hospital

If you weren’t doing this job what would you be doing?

I would still be working in a restaurant

Lota has been an all-around reliable worker. She is always available for relieving, always attends her customers, and our customers have good things to say about her” says Resource Coordinator Linda Muller

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