Who We Are
Pacific Homecare provides home-based healthcare throughout the Auckland region to the disabled and the elderly community who wish to stay living at home, but who need assistance. With more than 30 years of experience serving the community, we strive to serve all clients with love, care and professionalism.
Our History
Pacific Homecare was established in 1988 and was originally known as Kuki Airani Aronga Pakari Trust. It was run by two women who answered a need for homecare services for the Pacific Island elderly people in the local Otara community. They raised funds by making and selling tivaivai (Cook Island quilting of bedspreads).
The group grew as they responded to the demand of the diverse Pacific cultures, elderly and disabled in the Counties Manukau region.
In 1995 Kuki Airani Aronga Pakari Trust changed its name to Pacific Island Home Care Services Trust. Pacific Island Home Care Services Trust became a Health Provider affiliated to and funded by the Counties Manukau District Health Board (CMDHB), the Ministry of Health (MOH) and the Accident Compensation Corporation (ACC).
In April 2011 Pacific Island Home Care Services Trust rebranded and changed our name to Pacific Homecare.
Our Approach
We take a sensitive cultural approach to our work, respecting the cultural differences, requirements and preferences of all clients. As a certified Home Health Care Service Provider, we encourage a holistic approach to health and work in accordance with the Treaty of Waitangi’s three core principles of protection, partnership and participation.
We apply business structure and best practice in order to fully meet the needs of our clients. To continue to add value in the lives of those we serve, we aim to always keep pace with change.
We continually look to improve the way we do things to ensure clients are happy and well cared for. The key areas of focus for our strategic plans are:
- Looking after our customers better
- Supporting and Empowering our staff
- Deepening engagement and influence
Underpinning these three strategic goals are two key elements of our responsiveness:
- Cultural appropriateness and responsiveness
Applying a holistic approach to health & wellbeing, encompassing the physical, mental, cultural & spiritual dimensions - Innovation
Creating & implementing new ideas & solutions to spearhead growth through a world-class, scalable, operational model
Our People
Pacific Homecare is owned and governed by Pacific Islands Home Care Services Trust board and provides services primarily, but not exclusively, for Pacific people. We employ just under 200 staff to service a client base of over 600.
If you would like to join our team, you can find our current vacancies listed on our careers page.
Corporate Governance
Meet our Board of Trustees
Caren Rangi
Chair
Louisa Ryan
Trustee
Annette Lole Karepa
Trustee
Meet The Leadership Team
Hamish Crooks
Chief Executive Officer
Matthew Crooks
Director of Homecare Services
Rauna Murray-Stowers
Director of Whanau Ora Services
