Meri Krismas, Meri Kirihimete, Ofa Ke Mou Ma’u Ha Kilisimase Monu’ia, Monuia e Kilisimasi, La Manuia Le Kerifimasi, Kia Manuia I Te Tiritimiti E Te Mataiti Ou, Me Manuia Te Kilisimasi, Le Manuia Le Kerisimasi, Me Nomuni Na Marau Ni Iga Ni Sucu.   Hamish Crooks.body image
I just wanted to express a very Merry Christmas and A Happy New Year from all of us at Pacific Homecare and to join with us to reflect and celebrate what has been a pretty full year of service to our customers, their families and our communities together.

My first reflection is on our work, where we are always endeavouring to provide good quality home and community health services to our customers. So to all our team of Support workers, field and resource coordinators and all the office support team, well done for your hard work you put in each day in supporting our elderly and people with disability services.

Besides the service being delivered there have been some good changes for our workforce with Guaranteed Hours coming into effect on April 1st 2017 and then Pay Equity in 1st July 2017, which is awesome with increased pay rates as well as more security around workflow of hours. One of the ongoing challenges for us will be maintaining sustainable services going forward.

On the training front, Pacific Homecare continues to support our workforce with 19 graduating with Level 3 and 13 graduating with a level 2 national certification taking us to 85% of all staff with a national health qualification for our sector. As always we are proud of your achievements and hard work. We also had 24 graduates in our very own “Every Day Leaders” which is our Workplace Literacy programme, so thank you for those workers who participated and to The Learning Wave who implement this training well, thank you.

Secondly, Pacific Homecare continues to deliver Whanau Ora services to some of the more vulnerable families in South Auckland and this has been a service where a little, counts for much, as families’ journey in a very challenging environment. To our families much love and we wish you only the very best. To our navigators you have done well to support our families and with the support of our commissioning agency Pasifika Futures we have more to do over the next 3 years.

As you will see there is much to celebrate, Support workers who have gained qualifications, workers who are better remunerated, families that are better looked after, not perfectly but mostly improving their quality of life. Fia Ola and Metua Pakari Wellness programmes for Elderly and families is really rocking with over 100 families getting involved.

Asena Uluakiola who completed her Bachelor of Business Degree, Yay!!, to Phylesha Acton Brown who was awarded a Community Leadership Award at the Sunpix Awards, amazing for her work here and globally for F’INE and the Pasifika LGBTQI community, to Caren Rangi our Board member who received a Fellowship of Chartered Accountants which is pretty special as well as winning the Hawkes Bay Business Leader of the year one of the best Pacific Women’s leaders here in New Zealand. To our team who won the Best Performing National Core Providers Award you are all amazing people.

When we come to celebrate the Festive season it is a time for our families and friends and often we also remember family and friends who are no longer with us, so let’s remember them too. My own Mum always reminded me from a Christian perspective that the reason why God came to be with us (the birth of Christ) is so that we might live life to the full and abundantly and I do believe that is the Christmas message is to live life to its fullest (John 10:10) and always remembering who is around us and caring for each other as best we can. May God Bless you all at this time.

Please note during the Christmas break our offices will be officially closed from Friday 22nd December 2017 and we will open on Monday the 8th January 2018.

As always we will have Field and Resource Coordinators and Payroll staff on duty during this time and you can contact them via text, phone or email. Please leave a message if you get the answer machine and they will return your call. In case of an Emergency you can call 111 if required.


Meitaki maata e kia manuia
Hamish Crooks
Chief Executive, Pacific Homecare

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