Silia serves with Love, Care, and Professionalism

Employee of the Month, September 2018

Tue 18 Sep 2018

Silia has been selected as our Employee of the Month for September because of the compliments she has received from her customers.  One in particular states “Silia takes extra care with mum, she always makes mum smile.  Mum just loves her” Ruta Galo

Tell us a little bit about your background?

Malo e lelei, my name is Silia Kolotau. Born and raised in Tonga, I have five sisters and three brothers. I came to New Zealand in 2011. I started working as a cleaner in 2011 until 2017 when I joined Pacific Homecare as a Support Worker.

What sorts of things do you do in your job?

Most of the tasks that I do while with the customers are personal care and household care. With personal care, I mostly help with showering, dressing, and meal preparation. But housework is cleaning, vacuum, cleaning the bed, hanging the washing, but all our tasks depends on the customer care plan.

Tell us about your customers / a normal day in your job?

All my customers are very good. I enjoy looking after my customers and treat them with respect and love.

What training have you completed at Pacific Homecare?

Pacific Homecare has supported me through my level 2 and level 3 and also completed Everyday Leaders course.

What do you like most about working at Pacific Homecare?

What I like most about this job I am able to take care of my customers very well

Who inspires you?

My parents who encouraged me from a young age to help people and our community

At the end of your working day, what do you like to do?

At the end of the day, I enjoy coming home, cooking dinner and just relax, watching T.V

Most of Silia’s customers are really happy with her, we get a lot of feedback on how much they prefer for her to be their Support Worker” says Resource Coordinator Linda Muller

QUICKFIRE QUESTIONS

Favourite type of music?

Tongan Song

Favourite food?

Taro, Yam, Taro leaves with Povi Masima

What are you into right now?

Not too much, just only work

What languages do you speak?

Tongan & English

What are your hobbies?

Singing

What’s your favourite childhood memory?

I love spending time with sisters and brothers’ kids and just talking with them

What did you want to be when you grew up?

I wanted to be a nurse

If you weren’t doing this job what would you be doing?

Looking after my family

Silia has been selected as our Employee of the Month for September because of the compliments she has received from her customers.  One in particular states “Silia takes extra care with mum, she always makes mum smile.  Mum just loves her” Ruta Galo

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