Jacinta’s Juggle

Employee of the Month, August 2017

Wed 6 Sep 2017

NEWS_August2017EOMField Coordinator and Whanau Ora Navigator Jacinta Pelenato is responsible for 38 Support Workers and 120-125 clients in her portfolio. She loves coming to work and keeps abreast of her daily workload like a champion. That’s why she’s our August Employee of the Month!

Born and raised in Tiavea, Samoa, Field Coordinator and Whanau Ora Navigator Jacinta Pelenato grew up with her parents and six brothers.

Moving to New Zealand with her family in 1987, Jacinta’s parents were quite sickly so after a few years here she dedicated much of her life to looking after them.

Sadly her Dad passed away in 2005.

In 2009, Jacinta became a Support Worker with Pacific Homecare while looking after her mum. . In 2010 her mum moved back to Samoa where she lived out her remaining days and passed away that same year.

Working her way up, Jacinta is now a Field Coordinator and a Whanau Ora Navigator. She has 38 Support Workers and 120 – 125 clients in her portfolio.

As a Field Coordinator she is responsible for managing client and Support Worker relationships. Other tasks include relieving, reviews for both clients and Support Workers, working through client feedback and reporting.

She says her day can get extremely busy but she loves it.

As a Whanau Ora Navigator, Jacinta works with 20 families (mostly Samoan), guiding them towards the goals they have set for themselves.

“I encourage, empower, and support these families to achieve their goals for the betterment of themselves, their families, and their communities,” she says.

“Even though my role gets really busy I enjoy it. I enjoy the challenges it presents and the good relationships it fosters.”

During her career with Pacific Homecare, she has taken the opportunity to complete a Level 3 Health and Wellbeing Certificate, REAL Assessor training, Everyday Leaders and various other workshops provided in-house.

She says the relationships she has built within Pacific Homecare is what she really loves about working here.

“I love getting to know people and most importantly, getting to help people – it really gives me a sense of achievement,” she says.

“I believe that connecting with Pacific Homecare was a calling from God. I feel the pathway here was an open door provided by God. It’s safe to say, I will not be leaving Pacific Homecare until I get asked to leave, and even still, I would ask to remain as a client!”

She says God inspires her every day.

Through her favourite scripture: Philippians 4:13 – “I can do all things through him who gives me strength.”

At the end of her working day, she enjoys coming home to relax.

“My days are busy at work so when my work day is over, I enjoy just plonking myself on the couch and watching T.V, whatever is on I’m not fussy. It relaxes me,” she says.

“Sometimes I like meeting my friends at a nice restaurant for dinner and I do like shopping.”

It’s well deserved relaxation time, as Jacinta’s work ethic shines through at Pacific Homecare.

Her manager says she juggles her work demands really well.

“Jacinta has shown excellent skills and teamwork in the early weeks of August when we were 3 Co-ordinators down. She did a stellar job of keeping abreast of the daily workload.”


Favourite type of music?

Christian music

Favourite food?

I love seafood. All seafood. My favourites are Prawn and Blue Cod Fish.

What are you into right now?

At present, all my thoughts and energy are focused on my trip to Samoa in December.

What languages do you speak?

Samoan and English

What are your hobbies?

Reading, going out for dinner with friends, shopping

What’s your favourite childhood memory?

I always remember walking to school (Tiavea Primary School) with my brothers. We lived by the beach and we’d have to walk up the hill to get to school which took about 30 minutes each way. Being the youngest at the time, I would always leisurely stroll along the beach lost in my own world in my mind. My brothers were always conscious of being late to school and home and would try to hurry me along to no avail. This used to really upset them because they would get in trouble either way. If they rushed on ahead of me they’d get in trouble for leaving me behind and if they waited for me, they’d get in trouble for being late. Thinking back on this memory always makes me giggle to myself – I’m not sure if my brothers would feel the same though.

What did you want to be when you grew up?

I remember being little and always wanting to be a bank teller because they always looked smart in their uniforms.

If you weren’t doing this job what would you be doing?

I’d be working in the finance industry. I’ve always had an interest in handling money and would always volunteer as the treasurer for community groups in my youth. In fact, I am currently the treasurer and board member for Sarah Petesa Aoga Amata.

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