Humility and hard work key to success

Employee of the Month, June 2018

Thu 14 Jun 2018

My day starts with a coffee to be able to do a lot of decision making independently to ensure services are provided efficiently to accommodate customers in the community with the most professional, trained worker. No two days are the same

My grandparents are my inspiration in life! They remind me to never forget where I came from, to be humble, work hard to succeed and most importantly to be myself and not someone I am not.

Tell us a little bit about your background?

Born in New Zealand, raised on the beautiful island of Rarotonga, Cook Islands by my grandparents the late and first Queens Representative of the Cook Islands knighted by queen Elizabeth II herself Sir Tangaroa Tangaroa, Lady Matangaro Tangaro (dad’s parents) and Dr. Tingika Tere and Ngatuaine Tere (mum’s parents) who are both still alive and health.

Moved to Auckland, New Zealand in 2003 and attended my college years at Tangaroa College.

Mother to 2 beautiful active children and eldest sibling of 12.

What sorts of things do you do in your job?

Monitor support workers log in/out at a customer and ensure they are there for the duration of time delivering exceptional service. Informing both customers and workers of any changes to roster and service delivery.

I also am the Health and Safety Representative for Pacific Homecare so a lot of updating, implementing and following up on any concerns that is health and safety related.

Tell us about your customers / a normal day in your job?

My day starts with a coffee to be able to do a lot of decision making independently to ensure services are provided efficiently to accommodate customers in the community with the most professional, trained worker. No two days are the same

What training have you completed at Pacific Homecare?

Health & Safety Representative Initial Training.
Health & Safety Risk/Hazard Management Training.
Fire & Emergency Warden Training.
Everyday Leaders Training.

Currently doing my Diploma in Occupational Health and Safety part-time

What do you like most about working at Pacific Homecare?

Expecting the unexpected and gaining more experience in different fields working at Pacific Homecare.

Who inspires you?

My grandparents are my inspiration in life!

They remind me to never forget where I came from, to be humble, work hard to succeed and most importantly to be myself and not someone I am not.

At the end of your working day, what do you like to do?

I look forward to spending time with my children, family and asking how their day went then relax at home.

QUICK FIRE QUESTIONS

Favourite type of music?

Music with rhythm

Favourite food?

Food is life so no favourite lol family quote “if you shy you starve” lol

What are you into right now?

Listening to real old school music on my phone.  It keeps me going at times where I just want to chill and listen to real good music.

What languages do you speak?

Cook Island Maori and English

What are your hobbies?

I enjoy dancing, music, baking with my daughter and sports

I used to represent my village in Touch Rugby and Soccer back in the day. Now my children have inherited my passion for sports and I support them proudly from the side-line.

What’s your favourite childhood memory?

I have so many favourite childhood memories!

One I am fond of, is waking up early at 6 am most Saturday mornings and going with my grandpa and my cousin to our plantation to weed.

Yes! not everyone looks forward to this but I did because at the end of all the hard work we would be spoiled with an almond magnum

Growing up in the islands that is ice cream made from heaven lol.

Travelling to Scotland to represent my island Rarotonga, Cook Island to perform at the queens “Tattoo Military Festival” 2001, showcasing my culture in dance and performance.

What did you want to be when you grew up?

A volunteer for Red Cross travelling to different countries to help people in need and who are also struggling.

If you weren’t doing this job what would you be doing?

Get back into full time study to do my Diploma in Occupational Health and Safety instead of part time.

Lisa is the quiet working horse. She is committed and always calm under pressure with a ‘can do’ attitude.  She’s a valuable member of the team and we are lucky to have her.”  Ann-Louise Uluakiola

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