Beyond the call of duty

Employee of the Month, April 2018

Tue 24 Apr 2018

“Sharna has always gone above and beyond for her customers. She is an advocate for Health & Safety out on the field. Her passion for the work she does and it shows in her performance every time”. says her Coordinators

Sharna Tatana, our Employee of the Month for April shares a little about herself

 

Tell us a little bit about your background?

I grew up in Whangarei with my family, my mum and twin brother.

My beautiful baby girl goes to our local primary school.

I grew up in whangarei but enjoyed my hoildays up north in Kaitaia were we own a farm. My daughter always loves going there too to spend time with my parents her grand parents.

As a young girl, I always enjoyed going up north to the farm to hang out with my cousins, exploring and camping and fishing, etc. I especially loved spending time with our grandparents and exploring and bush walking with our mum and cousins.

We’re saving up to buy a plot of land up north to build our own house one day. Or even up north by the beach.

What sorts of things do you do in your job?

My daily roster includes all kinds of work from simple to complex. Household to bed wash and everything in between.

I enjoy giving back to the community and helping anyone that needs it. If I finish my tasks early I would generally stay with the customer and just talk with them or listen to them talk.

Before joining Pacific Homecare I was apprehensive about performing tasks like Personal Care, I did help take care of my nan but that’s different to working with complete strangers. I didn’t think I could handle it. At first it was daunting but as time went on I got better at it.

I keep thinking, if I am feeling this way, imagine how my customers feel when a stranger walks in to change or shower them. In situations like this, I take the time to ease the customer, talk gently to them, open up their curtains, offer warm greetings and then let them know that I am there to give them a wash. They generally respond well.

“It’s all in the approach”

Tell us about your customers / a normal day in your job?

I have amazing customers. We have good laughs and talk about everything. One of my customers in particular especially enjoys telling me stories about his life. It’s always very interesting to listen to.

I like my job because it allows me to work and be a mum and still be able to complete my house work and spend time with my daughter and my partner.
What training have you completed at Pacific Homecare? I’m starting on Level 3 next week.

I am actually a qualified Chef and used to work as one prior to becoming a Support Worker. I had to leave my job as a Chef after I had my daughter. I wanted to be able to spend more time with her.

Things have worked out great for my family and I. We have just recently purchased our first home and are saving to buy land up north.

What do you like most about working at Pacific Homecare?

With Pacific Homecare, I like the family environment they create among the workforce

I also like getting to meet new families

Who inspires you?

My family.

Different members of my family inspire me at different stages of my career.

I was always around my nan so I’d see her cooking all the time which inspired me to become a Chef and I’d see her practising Rongoa Maori which inspired me to start learning Rongoa Maori.

Other members of my family inspired me to work as a Support Worker

At the end of your working day, what do you like to do?

I like to spend time with my family. Find out how my baby’s day was at school.

QUICK FIRE QUESTIONS

Favourite type of music?

RnB & Hip Hop

Favourite food?

I enjoy most food and I’m willing to give most things a try

What are you into right now?

At the moment I’m into learning about Rongoa Maori. Rongoa Maori is learning about the medicinal use of plants.

What languages do you speak?

English and I can understand Maori

What are your hobbies?

Learning about native plants

What’s your favourite childhood memory?

Going up north with my nanny and all the cuzzies are their. We explore the farm, make huts. Go night fishing and camping. I am happy that my daughter also gets to enjoy some of this whenever she goes up to my step dads farm in Kaitaia. These experiences will be etched into her memories for a lifetime.

What did you want to be when you grew up?

A Chef!

So I grew up and became a qualified chef and helped open Z Kitchens

If you weren’t doing this job what would you be doing?

Being a full time mum

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